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All products are PC and Windows compatible. Prices
include shipping and retail tax.
BUY OFFLINE
Click here to order by post or telephone
TERMS & CONDITIONS
Purchase of any product permits use on two computers within the
purchasing organisation,
for example, one for the main computer and one for a notebook computer.
Please contact us for a quote for use on a network or multiple computers.
Shipping
All costs associated with shipping and handling are included in the
prices quoted. WorkSmart Systems will ship to any address supplied
by the customer. Please ensure your postal details and email address
are correct when completing the Order Form.
Delivery time
(1) On receipt of an order for the Do It Yourself ISO SmartGuide,
the CD will be shipped within 48 hours of receiving the order. Delivery
is normally within 14 days, but this is subject to the postal service
in your country. Once we have despatched your order, you will receive
email confirmation from us.
(2) On receipt of an order for Online Consultant for ISO SmartGuide,
your personal online conultant will send the first module to you by
email within 24 hours.
Refund/return policy
In the event that damage is caused to your CD in transit, please return
the CD to us. On receipt of a damaged CD, a new CD will be despatched
to you or a refund issued. This policy does not apply to any CD that
has been installed on your computer.
Refunds will also apply to undeliverable packages (see Undeliverable
Packages above).
Undeliverable packages policy
If a package is returned to us as undeliverable we will contact you
and check your postal details. You will be offered the opportunity
of a full refund or a re-delivery of the package. If your package
does not reach you within 3 weeks of your order confirmation, please
contact us at support@iso-guide.com
Customer service policy
In the unlikely event we are unable to fill your order; you will be
advised within two working days. You will be provided with the opportunity
to cancel your order or accept the new estimated date of delivery
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